Cheryl provided outstanding customer service and went above & beyond at ALL times.She was extremely pleasant, always responded quickly to emails/requests and overall extremely helpful. Shy of unpacking my boxes from moving, she was willing to assist with getting me settled in my new home and in my community.
Cheryl is very knowledgeable and shared a lot of tips and reminders with me even after I was settled into the house (warranties etc).
Her Logo on her Business card - Solid Source Reality GA - holds true - she is a solid source to go to.
If I had to come up with 3 adjectives to describe Cheryl I would say: Quality Customer Service, Integrity, Excellent Communicator.
I was VERY satisfied with her research, clear communication and the personal attention that was given to me.
I never felt that she was trying to up sell me into a higher price house for commission sake.
I was also impressed with her integrity to do the right thing even with the littlest things.
Lastly, I was extremely satisfied with the professionalism and outstanding customer service.
If I had to do it all over again I would definitely reach out to Cheryl for her services.
I would definitely recommend Cheryl Epes to both my friends & family to use her as a realtor.
A Happy Homeowner,
Thank you for helping me sell my home. I truly appreciate how you worked closely with me. You kept me updated real time with any and all changes or issues and offered helpful solutions. If anyone I know needs a Realtor I will definitely refer them to you. It was a comfort for me to work with someone with your knowledge and integrity. Thanks again.
1. Care: Cheryl provided me with a tailored list of properties that met all of the specific criteria that I was looking for in my future investment properties.
2. Timely communication: Cheryl was very responsive to my calls, text and emails in a timely matter. Even though she had several clients, she delivered personal service that was attentive to all my needs and inquiries.
I love the passion that Cheryl displays, making me feel like I was her only client! That kind of personal care won me over! I will continue to use Cheryl for all of my future real estate purchases!
Jonathan Greenlee II
Brown & Greenlee Investments, LLC
Cheryl made selling my home a wonderful easy experience. She was very knowledgeable and was willing to walk me through the particulars of the contracts and the process. She was excellent at communication all throughout the process. I was never left wondering if it had been shown or what the potential buyers had to say about it. She always immediately responded if I had any questions via email, phone or text. I really appreciated her during this process and would recommend her services if I knew someone in the area who needed to sell or buy a home.
Ms. Cheryl was such a blessing to work with! She was always very personable and professional as well as so accessible for a busy person like myself! She was responsive, honest, kind, savvy and insightful. My wish list was very specific in what I wanted in my first home, Ms. Cheryl was EXTREMELY patience and she did a wonderful job of making sure that every home we took the time to see met my criteria. She was a wonderful advocate in terms of getting a fair purchase price, navigating through a few small problems, and getting me to a quick close. I would highly recommend her!
Angelena Washington Adams
I must say that Cheryl was one of the most outstanding relators I have ever done business with. Cheryl was honest and forthright, always willing to give you the real picture because she understands how much money and time it will save you to do things right the first time. She consulted on the sale, the requirements to make the home sellable and even helped my repairman select paint, carpet and accessory colors to bring the house up –to-date. When my house was listed, we received 2 bids on the first day on the market. She continued to provide support and represented me at the closing. I have nothing to say but, Wow! This is a truly excellent agent who looks out for her clients. I would not hesitate to recommend her to anyone who wants to sell or buy real estate.
Ricky Joseph, Ph.D.
Thank you Cheryl for all your hard work and dedication, you went above and beyond your duties as a realtor. As a first time home buyer I appreciate all your knowledge and extra work to help me understand. When I buy my next home you will be the first and only realtor I think of.
I am writing to express my sincere pleasure of working with Ms. Cheryl Epes. As a first time home owner, I was in the dark about the process of buying a home. Cheryl was able to guide me through the process with kid gloves on. She patiently listened to what I was looking for in a home and expertly helped me to make the best decision for my family. From going out every weekend looking at various houses to explaining every detail with me, she was indeed a pleasure to work with. During the process, she was very responsive and always eager to help me. As a newbie, I had plenty of questions and she was also able to answer every single question. From the process of looking at houses down to the closing she was by my side all of the way, which provided us with a very smooth transaction from start to finish.
I would recommend her services to all because she is very knowledgeable, diligent, personable and the most efficient Real Estate Professional around. I am very grateful to have crossed paths with Cheryl, as I could not have imagined making such a big purchase without her.